To search for a newer version, visit the following Microsoft Web site: In the instructions, you will find information about the appropriate file to use.Ī newer version than version 4.5 of the Windows Installer might be available. Method 3: Locate and then close the files If the problem continues to occur, go to Method 3. To resolve this problem, locate, and then close the Idriver.exe and Msiexec.exe files. To do this, click Start, type taskmgr in the Start Search box, and then click taskmgr.exe in the Programs list. On the Processes tab, in the Image Name column, locate idriver.exe and msiexec.exe. ![]() Select each instance of both processes, and then click End Process.Ĭlick End Process on each Windows Task Manager window that opens. If these steps do not resolve the problem, go to Method 4. ![]() Method 4: Create a new user accountĬreate a new user account that has administrative rights. Then, use this new user account to install the game. To do this, follow these steps:Ĭlick Start, and then click Control Panel. Under User Accounts, click Add or remove user accounts. Select the account type: Standard or Administrator.Ĭlick Create Account. Select the account that you just created. Method 5: Perform a clean startup procedure If these steps do not resolve the problem, go to Method 5. When you start Microsoft Windows, other software may start automatically together with the operating system. ![]() These programs and services can include antivirus software and system utilities that may interfere with the game. ![]() When you perform a clean startup, you prevent these programs from starting automatically.
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